Privacy Policy

Last Updated: January 2024

1. Introduction

Welcome to Pyvojue.com ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our culinary tasting and gastronomic event services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Billing and payment information
  • Dietary preferences and restrictions
  • Event booking details and history
  • Communications and feedback

3. How We Use Your Information

We use the collected information for:

  • Processing and confirming event bookings
  • Providing customer support
  • Sending event-related communications
  • Improving our services and user experience
  • Complying with legal obligations
  • Marketing purposes (with your consent)

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication measures
  • Staff training on data protection

5. Your Rights Under GDPR

As per the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies collect:

  • Browser type and settings
  • Device information
  • Usage patterns and preferences
  • IP address and location data

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

8. Third-Party Services

We may use third-party service providers to assist with:

  • Payment processing
  • Event management
  • Analytics
  • Customer support

These providers are contractually bound to protect your data and use it only for specified purposes.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.